We provide high quality and genuine spare parts to back up every vehicle. We also have a standard training center managed by certified professionals to train personnel on using computerized electronic catalog.
Given our conviction that customer’s satisfaction is key, Asia-Africa international has developed an excellent after-sales service program for our vehicles and established a Training Center, which is managed by well-trained and certified professionals.
However, the service and maintenance of Trucks supplied by Asia-Africa Int, Will be supported with the following,
TRAINING THE CLIENT TECHNICIAN
Asia-Africa international FZE shall be charged with the responsibility of training the client technical team on maintenance and service procedures
ACCESSIBILITY OF SPARE PART
We shall provide all relevance spare part promptly for the maintenance of the truck
CUSTOMER CARE SERVICE
Customer satisfaction is our watchword in Asia-Africa International Fze. We recognize our customers as our only reason for sustenance in business. In this wise, our commitment is geared towards the delivery of excellent sales and after-sales services.
All customers complaint will carefully be looked and responded to within a short period.
Asia-Africa Workshop has every modern equipment, with various specialist Sections:
o Technical team > our mechanics provide full maintenance service and repairs of your truck. Your electrical and electronic problems will be attended to. o Diagnostic centre> our diagnostic centre conducts brake tests and performs diagnostic checks o Bodywork department > repairs, refurbishments and replacements of all body parts. This department also has its own cabin straightener. o Ultramodern spraying installation > the spray-painting team ensures a perfect and lasting finishing. o Chassis service > chassis shortening, extending and aligning operations are handled with skill and expertise.